Security
Built so your money is boring to keep safe.
Escrow only works if both sides trust the middle. These are the layers that protect your funds, your account and your data.
Segregated client funds
Escrow balances are held separately from Safely’s own operating money. They can only move according to the rules of the deal they belong to.
Double-entry ledger
Every deposit, hold, release, refund and fee is written as balanced ledger entries, so every dollar can be traced and reconciled.
Secure sessions
Short-lived access tokens, encrypted connections everywhere, and automatic sign-out of stale sessions.
Account recovery checks
Password resets and account changes require verification, and suspicious recovery attempts are reviewed by our team.
Behaviour analysis
Unusual patterns — new accounts moving large sums, repeated failed payments, rapid disputes — are flagged for review automatically.
Transaction intervention
Our compliance team can pause a deal before funds move if something looks wrong, and contact both parties.
Verified identities
Accounts are verified before they can withdraw, so you know the person on the other side of a deal is real.
Compliance enforcement
We screen for prohibited goods and services, and keep the records regulators expect from a payments business.
Your part
Five habits that keep your account safe.
- 01Only pay through Safely — never send money directly to a seller who asks you to “skip escrow”.
- 02Use a unique password for Safely and never share sign-in codes.
- 03Check the deal terms before funding: amount, delivery date and inspection period.
- 04Do not approve delivery until you have actually inspected the goods.
- 05Report anything suspicious from the deal page or via our contact form.
Responsible disclosure
Found a vulnerability? Tell us first.
If you believe you have found a security issue in Safely, please email us with the details and steps to reproduce. Give us a reasonable time to fix it before sharing it publicly, and do not access other users’ data or disrupt the service while testing.
Report a security issueKeep your next deal safe.
Open a free account and see the protections for yourself.