Help centre
How can we help?
Answers about deals, wallets, disputes and your account.
Escrow deals
Sign in, open Escrow and choose New escrow. Enter the item, amount, delivery date, inspection period and the other party’s email, then send the invitation.
Wallet & payments
Go to Wallet → Deposit and pay by card. The balance is available immediately for funding deals.
Disputes
Any time while funds are held — usually during the inspection period. Open the deal and choose Raise a dispute.
Account & security
Use Forgot password on the sign-in page and follow the link we email you.
Still stuck? A real person will reply within one working day.
Contact support