Privacy policy

1. Information we collect

We collect information you provide directly to us, such as when you create an account, open or fund an escrow, or contact us.

• Personal information — name, email address, phone number
• Identity information needed to verify your account
• Transaction data and payment information
• Messages, photos and documents you attach to a deal
• Usage data, device and browser information

2. How we use your information

• Provide, maintain and improve our services
• Process transactions, hold and release escrow funds, and send related notices
• Verify identities and detect, prevent and investigate fraud
• Mediate disputes using the evidence attached to a deal
• Send technical notices and security alerts, and respond to your questions
• Comply with legal and regulatory obligations

3. Information sharing

We do not sell, trade or otherwise transfer your personal information to third parties without your consent, except as described in this policy — for example with the other party to your deal (only what they need to complete it), payment processors that move your money, and authorities where the law requires it.

4. Data security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. See our security page for detail.

5. Your rights

• Access and update your personal information
• Request deletion of your data, subject to records we must keep by law
• Opt out of marketing communications
• Request a copy of your data in a portable format

6. Contact us

If you have any questions about this policy, please contact us at support@safely.kurasika.tech.